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Our A1 Trophies Terms and Conditions
and Privacy Statement Prices All prices and offers are subject to availability and may change without notice. Postage and Packing is charged at various bands (Up to 1250g Small Packet/Box - £7.99 - Up to 10kg - £10.00 - Highlands, Northern Ireland & some UK Islands £20.00 - Glass Boxes 10kg - £15.00). Additional charges may be advised for larger quantities. Other than overseas orders and UK islands/Highlands, which will be charged at the current rate at the time of ordering. Overseas orders, which will be charged at the current rate at the time of ordering, Changes to charges, you will be advised via email. All orders are shipped by courier service. Where possible, we will notify you when dispatch of goods has commenced and provide an expected delivery date. Payment We do not charge credit cards until the goods are available for dispatch. Goods paid for by cheque are dispatched as soon as stock is available, but please allow up to ten working days for cheque clearance. Goods ordered will be charged at the price on the day of order indicated on the web site and by the online ordering system. UK orders may be made by cheque or credit / debit card. We accept Visa, MasterCard, Solo, Electron. Maestro, Switch & JCB as well as Corporate cards, Card transactions are made through a secure server using a minimum of SSL/128-bit encryption. Overseas orders and overseas internet orders can only be confirmed if the delivery address is within the UK, or by special arrangements and will only be classed as a sale once confirmation has been given over the telephone by a member of A1Trophies.com payment will be made in UK sterling for these orders. Orders may be paid for in full but at least 50% of the order value must be paid as a deposit. The remaining balance is due prior to delivery. Delivery Delivery is normally within 5 - 10 working days subject to Stock Availability. Please quote delivery date requested by in the special instructions box when you reach the checkout of your order. For out of stock items, delivery dates are given as best estimates. International delivery can only be confirmed over the telephone and will be charged at the current rate at the time of ordering. Shipping prices displayed on our website are a guideline only. These prices are subject to change without prior notice. On placement of your order and subsequent telephone call, one of our representatives will advise of exact cost of shipping and forward an email to you. Special Offers All special offers are subject to availability. Please enquire at time of ordering. Liability, Warranty, Returns & Breakages All product descriptions and photographs are for illustration purposes and are designed to give an accurate representation of the product, but products may occasionally vary from this representation and we reserve the right to amend, improve or withdraw products / specifications at any time and without notice. Breakages must be reported on receipt of goods, replacements will be sent, Returns must be sent back to A1trophies and a full refund will only be given on receipt of returned goods. Privacy Statement A1 Trophies are committed to protecting you. We will only use information collected from you to process orders and for us to help you with special offers from A1 Trophies only, No information supplied will be used or shared with any third parties. We conform to the requirements of the Data Protection Act, 1998. We do not send random marketing emails to personal email addresses (Spam). The information that we will request from you is your name, address, email address, payment card details, your order details and where you found us, with this information we can process orders from you, find out where people are finding us and tell you about special prices we have on offer. You can opt out from the companies news letters when you fill in your details in the checkout section. Secure sever software is used when you place orders through our web shop online, and when you access your account through the main web site, this Is known as a SSL server which will encrypt information you input before it is sent to us, all your information is protected against unauthorized access and used through a secure server using a minimum of SSL/128-bit encryption for our card payments. Cookies must be enabled on you browser to place orders on a1trophies.com, we do not collect any personally identifying information other than what is mentioned, but it allows us to use shopping features and to store items in the shopping cart between visits. We will advise on the website of any changes made to this Privacy Policy. © 2005 a1trophies.com Still have questions? |
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